Repeat order of Waterproof cases from Japan
Author: Source: Datetime:
The customer sent
us an inquiry of 4,500pcs Waterproof Phone Pouch in May , 2015 , and thought of
packing with a printed paper leaf inside of the waterproof cases and put in a blister box .
But , customer
was not able to provide the CAD design of the blister box . Also , the artwork of leaf customer provided
is not ok for printing due to some problem in the artwork .
Therefore, we
design and make CAD layout of the blister box for customer at our side, and
modify the artwork of paper leaf many times according to customer’s requirement
. Finally , the artwork is done ok for
sampling .
However, new
problem is coming after pre-production samples has been confirmed , customer
needs the goods very urgently for marketing test . As too much time has been
spent on the artwork at the beginning , we’re not able to finish the goods
within customer’s required delivery date.
After
immediately communicated with customer by Skype and telephone several times,
customer agree to ship partially .
To support
customer’s marketing activity of this product, we arrange the factory workers
to work overtime in order to rush the production of this order . Finally, we ship the first and balance
shipments on time.
The customer is
very satisfied with our service and quality after receiving the below first
shipment of these Waterproof phone pouches . So , they place 10,000pcs of repeat order to
us immediately before receiving the balance shipment of first order .
We’re committed
to serve customer solving any problem whatever we can .
Customer’s
satisfaction is our great pursuit !